Veterinary Client Service Representative Community, Social Services & Nonprofit - Essex Junction, VT at Geebo

Veterinary Client Service Representative

5.
0 Essex Junction, VT Essex Junction, VT Part-time Full-time Part-time Full-time $18 - $20 an hour $18 - $20 an hour 14 days ago 14 days ago 14 days ago Client Service Representatives are front line professionals who provide exemplary customer services to our clients and their pets.
Friendly, professional and courteous, our client care team greets clients, answers phones, creates accurate and detailed client records, schedules appointments and takes payments.
Client Services sets the tone for our client interactions and they play an important role as a liaison with clients, veterinarians, and veterinary technicians in providing optimal care.
If you are reliable, detail oriented, interested in working with kind, caring colleagues and you love animals, this role may be for you.
Professional business and employment references required.
Key
Responsibilities:
Answers telephone calls quickly, efficiently, and in a professional and friendly manner using a multi-line system.
Warmly greets clients.
Prepares patient files.
Receives and relays client correspondence and updates client financial records.
Answers client's inquiries about basic animal care questions.
Educates clients on over-the-counter products such as heartworm, flea, and tick preventions.
Handles medical records entries accurately.
Handles payment transactions.
Receives and relays telephone, fax, and email messages accurately and promptly.
Job Types:
Full-time, Part-time Pay:
$18.
00 - $20.
00 per hour Expected hours:
25 - 40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Tuition reimbursement Vision insurance Schedule:
10 hour shift 4 hour shift Monday to Friday No nights Weekends as needed Supplemental pay types:
Bonus opportunities Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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